---
title: "EasyFeedback WinWin 1"
description: "EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way."
url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-1/
date: 2023-08-08
modified: 2023-09-08
author: "Belén Olóndriz"
image: https://business.easyfeedback.com/wp-content/uploads/2023/08/EasyFeedback_WinWin_2023_1.jpg
categories: ["All", "User Stories"]
tags: ["Feedback", "Xclaim", "Xcomplaint", "Xcongratulation", "XCustomer"]
type: post
lang: en
---

# EasyFeedback WinWin 1

**We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.**

**This series of articles tells some of the stories that our users have chosen to share.**

10

******************** Rated 10 out of 10

## [Eroski's answer of 10](https://www.laexperiencia.com/Eroski)

**After submitting a suggestion [to Eroski through EasyFeedback](https://www.laexperiencia.com/Eroski) for a product that was only available in some centres, José Manuel gave Eroski a 10 for the response he received from the company and shared his satisfaction with us.**

> "The query and the response were very quick"
>
> José Manuel

10

******************** Rated 10 out of 10

## [Ugena City Council's quick response](https://www.easyfeedback.com/ayuntamiento-de-ugena)

After submitting a [suggestion through EasyFeedback to Ugena City Council](https://www.easyfeedback.com/ayuntamiento-de-ugena) for more trees in the community, Sigrid has given the council a 10 for how quickly they responded to her suggestion.

> "Ugena City Council's quick response"
>
> Sigrid

10

******************** Rated 10 out of 10

## [Kiwoko responds efficiently](https://www.easyfeedback.com/kiwoko)

After [complaining to Kiwoko](https://www.easyfeedback.com/kiwoko) through EasyFeedback to claim a discount that had been incorrectly applied, María Carmen rated Kiwoko a 10 for the response she received from the company.

> "Kiwoko have been very efficient"
>
> María Carmen

10

******************** Rated 10 out of 10

## [The appropriate response from Coca Cola Spain](https://www.easyfeedback.com/cocacola)

After [complaining to Coca Cola Spain ](https://www.easyfeedback.com/cocacola) through EasyFeedback about the poor quality of the packaging on some of their products, Vasile gave Coca Cola a 10 for handling the complaint properly.

> "I got the right answer. Thank you."
>
> Vasile

10

******************** Rated 10 out of 10

## [Decathlon Spain takes back a faulty product](https://www.easyfeedback.com/Decathlon)

After [complaining to Decathlon Spain](https://www.easyfeedback.com/Decathlon) via EasyFeedback about a faulty pair of shoes, Angela gave Decathlon a 10 for accepting the return and collecting the shoes.

> "I bought a pair of trainers and within a month the edges of the laces were frayed and the tops of the shoes were broken. I had limited myself to a 1 hour walk a day. I complained and they took them back as a faulty product. With the return, I bought others in the hope that they would be better"
>
> Ángela

8

******************** Rated 8 out of 10

## [Great service by Danone Spain](https://www.easyfeedback.com/Danone)

After **[complaining to Danone Spain](https://www.easyfeedback.com/Danone)** through EasyFeedback about a bad product, Maria gave Danone an 8 for the response she received from the company and shares her experience with us.

> "Solved. Great service, perfect follow-up of the product collected and the sample analysed, totally satisfied with the service provided"
>
> María

10

******************** Rated 10 out of 10

## [The right answer from RapidoCV](https://www.easyfeedback.com/rapidocv)

After complaining **[to RápidoCV Spain through EasyFeedback](https://www.easyfeedback.com/rapidocv)** about being unable to unsubscribe because she couldn’t find the way to do it on the website, a user gave RapidoCV 10 points for correctly resolving the complaint.

> "This is the second time I have used EasyFeedback and both times the results have been quick and favourable. I highly recommend it. Thank you very much."
>
> User

## About EasyFeedback

###
[
For consumers ](https://www.easyfeedback.com/en/index.html)

EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.

###
[
For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/)

EasyFeedback is the private feedback platform where companies can listen

to their customers and build trust
in their business.

If you want more information, please write us at [feedback@easyfeedback.com](mailto:feedback@easyfeedback.com).

Join  our [Telegram](https://t.me/EasyFeedbackAnnouncements) group and follow us on [Linkedin](https://www.linkedin.com/company/10092870/admin/), [X](https://twitter.com/easyfeedback) and [Facebook](https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project.

**The EasyFeedback team.**

[

Discover EasyFeedback

](https://www.easyfeedback.com/en/index.html)