---
title: "EasyFeedback WinWin 11"
description: "EasyFeedback users tell how sending feedback through the platform has helped them."
url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-11/
date: 2024-01-03
modified: 2024-03-27
author: "Belén Olóndriz"
image: https://business.easyfeedback.com/wp-content/uploads/2024/01/EasyFeedback-WinWin-2023-11.jpg
categories: ["All", "User Stories"]
tags: ["Feedback"]
type: post
lang: en
---

# EasyFeedback WinWin 11

**We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.**

**This series of articles tells some of the stories that our users have chosen to share.**

10

******************** Rated 10 out of 10

## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-umbrete)

Enrique **(https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-umbrete)** for the response to his enquiry about hiring courts at the sports centre. And he appreciates how well sending the query through EasyFeedback has worked.

> "Great. EasyFeedback is an easy and effective way to contact the council. They respond and give you a solution to your problem."
>
> Enrique

9

******************** Rated 9 out of 10

## (https://www.easyfeedback.com/laexperiencia/mobile/yves_rocher)

Maria sent a [**complaint to Yves Rocher Spain through EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/yves_rocher) for a refund of part of her order for a product that did not arrive. Yves Rocher responded quickly and refunded the amount and Maria has rated it a 9.

> "They were very prompt in resolving my refund for a product that had not been sent to me."
>
>
> María

10

******************** Rated 10 out of 10

## (https://www.easyfeedback.com/laexperiencia/mobile/Futbol-Emotion)

NLC sent a **(https://www.easyfeedback.com/laexperiencia/mobile/Futbol-Emotion)** about a problem with the quality of some football boots he bought from them. Fútbol Emotion’s response deserves a 10.

> "Satisfied with the treatment received, I would recommend Futbol Emotion, I have been shopping at Futbol Emotion for 5 years and I am very happy."
>
> NLC

10

******************** Rated 10 out of 10

## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-universitario-de-elche)

Tomás sent **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-universitario-de-elche)** to indicate that the windows in the Hospital are frequently broken and to request that they be fixed. The Hospital responded very positively and Tomás rates the response as a 10.

> "Very fast and effective, thank you.”
>
> Tomás

10

******************** Rated 10 out of 10

## (https://www.easyfeedback.com/laexperiencia/mobile/Puma)

Charo **(https://www.easyfeedback.com/laexperiencia/mobile/Puma)** about the poor quality of a pair of shoes she had purchased. Puma’s response was worth a 10.

> "Good morning, I have had a problem with some PUMA shoes, to my understanding the sole was defective because the shoes were in perfect condition even after 5 months of purchase. I made a complaint to PUMA and the response has been very satisfactory. Many thanks to PUMA."
>
> Charo

10

******************** Rated 10 out of 10

## (https://www.easyfeedback.com/laexperiencia/mobile/chanel)

After sending **