--- title: "EasyFeedback WinWin 13" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-13/ date: 2024-02-20 modified: 2024-03-25 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2024/02/EasyFeedback-WinWin-2024-13.jpg.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 13 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Carrefour) José Antonio **(https://www.easyfeedback.com/laexperiencia/mobile/Carrefour)** for the quick response to his complaint about the bad service he received from the transporters who brought him an article, after sending his complaint through EasyFeedback. > "Very good for Easyfeedback, I didn't know the service, I was immediately contacted by Carrefour about the complaint described." > > José Antonio 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/avianca) Yolanda sent a [**Complaint to Avianca via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/avianca) because the seat was damaged and she wanted a partial refund for that reason. She sent the complaint through EasyFeedback because she considers Avianca to be a serious company and did not want the incident to be reflected on social media and has received a response that she rates as a 10. > "The response was quick and friendly." > > > Yolanda 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/gadis) Isabel sent a **(https://www.easyfeedback.com/laexperiencia/mobile/gadis)** about a question she had about how to apply the supermarket’s promotions. > "My problem came from wrong information, the supermarket sent an email and they solved it very quickly." > > Isabel 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-de-ciudad-real) Emiliana sent **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-de-ciudad-real)** in order to make an appointment. The hospital responded quickly and Emiliana managed to book her appointment and has rated the attention with a 10. > "They phoned. The lady gave me a solution and in a few days they gave me the appointment that I was not able to take by calling the telephone number specified.” > > Emiliana 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-utrera) J.I. **(https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-utrera)** about a road safety issue. The response from Utrera Town Hall was worth a 10. > "They contacted me within a few days and he was very kind and empathetic to my complaint. I explained several dangerous situations to him, and he said they would do something about it, so I am quite happy and hopeful that the city and the safety of Utrera will improve soon. Thank you." > > J.I. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/cortefiel) After sending **(https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-getafe) **for help with an online order that had arrived incorrectly. Ana María rates the solution as a 10. > "They sent the wrong item from the warehouse. Cortefiel effectively and quickly resolved this issue, but due to a mistake by several operators, it was delayed significantly. However, the exchange was eventually completed perfectly." > > Ana María 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Bodega-Aurrera) Luis sent his **(https://www.easyfeedback.com/laexperiencia/mobile/Bodega-Aurrera)** for a bad charge. The response given by Bodega Aurrera deserved a 10. > "Immediate and concrete answer." > > > L. ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)