--- title: "EasyFeedback WinWin 14" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-14/ date: 2024-03-19 modified: 2024-03-21 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2024/03/EasyFeedback-WinWin-2024-14.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 14 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/LG-mexico) Raúl **( target=)** for the rapid response to his complaint about an appliance that was in poor condition and he wanted to replace it, after submitting his complaint through EasyFeedback. > "Thanks to easyfeedback they responded and finally resolved my complaint." > > Raúl 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-basauri) V. sent a [**Complaint to Basauri Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-basauri) because the street was dirty and needed cleaning. He sent the complaint through EasyFeedback and has received a response that he rates as a 10. > "I received a reply that the problem had been solved, and I was able to verify that this was true." > > > V. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Power-planet-online) Nelson submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/Power-planet-online)** because he had received a malfunctioning smartwatch and wanted a refund for that purchase. > "I have already received a full refund." > > Nelson 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-de-ciudad-real) Jerónimo sent **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-de-ciudad-real)** in order to make a medical appointment, as he had been on the waiting list for a long time. The hospital gave a quick response to Jerónimo, who has rated the attention with a 10. > "A few days after the complaint, I received a satisfactory response.” > > Jerónimo 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/scalpers) Isabel **(https://www.easyfeedback.com/laexperiencia/mobile/scalpers)** about the broken sneakers she had purchased and requested a replacement. > "I bought some sneakers in July and in a few months they broke so that they were unusable. Immediately, after my email, they replied asking me to send the electronic ticket (as I bought them online) and that when they received them they would send me a gift card for the amount. I have already received the gift card." > > Isabel 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/lidl) After sending **(https://www.easyfeedback.com/laexperiencia/mobile/lidl) **to ask for help for an order placed for a product that did not work. When she wanted to return the product, she tried to contact Customer Service by phone and when she was unsuccessful, she contacted EasyFeedback. Maria rates the solution she received as a 10. > "I have been refunded the amount of the product because they had no repair service. Very grateful for the speed and response. A few days ago they put the same shirt iron back on sale and I bought it. It gives me a lot of confidence to know that if any problem arises I can solve it without difficulty, as it has been in this case. Thank you very much and highly recommended service." > > María 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/KFC-Colombia) Dany sent his **(https://www.easyfeedback.com/laexperiencia/mobile/KFC-Colombia)** about a poorly handled order with missing products. The response given by KFC Colombia deserved a 10. > "Thank you very much, they called me and told me to come by KFC they gave me the box with the chicken and as a courtesy two ice creams they said sorry for what happened." > > > Dany ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)