--- title: "EasyFeedback WinWin 18" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-18/ date: 2024-06-18 modified: 2024-06-20 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2024/06/EasyFeedback-WinWin-2024-18-1.png categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 18 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/movileo) J.M. **(https://www.easyfeedback.com/laexperiencia/mobile/movileo)** because he had been trying to contact Movileo for some time and was unable to do so and thanks to sending his complaint through **(https://www.easyfeedback.com/en/index.html)** the company contacted him immediately. > "I filed a complaint, because I couldn't get in touch with Movileo in any way. A few minutes later they called me from Movileo and we solved the problem. Very good, for Movileo and very good for EasyFeedback." > > J.M. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-san-pedro-del-pinatar) Patricia sent a [**Complaint to San Pedro de Pinatar Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-san-pedro-del-pinatar) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) due to a problem with public lighting. She sent the complaint through EasyFeedback and received a response that he rated a 10. > "They solved the problem very quickly. Thank You!" > > > Patricia 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/lidl) A.M. submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/lidl) privately through (https://www.easyfeedback.com/en/index.html)** because he had had a problem with his promotions. A.M. He requested a response from the company. > "Lidl always responds. It is a company you can trust. I will continue buying, as I have done since its inauguration in Spain, as it shows that it responds to a complaint, which is the most difficult thing to do." > > A.M. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-de-la-defensa-de-zaragoza) Josefina sent **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-general-de-la-defensa-de-zaragoza) through (https://www.easyfeedback.com/en/index.html)** due to a problem that arose when changing a medical appointment. The hospital gave a quick response to Josefina, who rated the care a 10. > "Yesterday, June 12, they had granted me an appointment, after calling me by phone and apologizing for the complaint I made. The ophthalmology care was excellent from the staff. I am very grateful, I am going to recommend it to all my loved ones. Thanks a lot.” > > Josefina 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Autobuses-ETN-Mexico) Víctor **(https://www.easyfeedback.com/laexperiencia/mobile/Autobuses-ETN-Mexico)** through **(https://www.easyfeedback.com/en/index.html)** for the poor service received on a trip in which the bus was not of the expected quality. He expressed his joy at receiving the apology from ETN Buses Mexico with a 10. > "Excellent service, I just had bad service this day from you." > > Víctor 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Samsung) After sending **(https://www.easyfeedback.com/laexperiencia/mobile/Samsung) through (https://www.easyfeedback.com/en/index.html) ** for a problem with the Samsung Renove service, Kevin rates the solution as a 10. > "I received a reply within 2 days from Samsung where they corrected my problem and everything is now solved." > > Kevin 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/costco-espana) María sent his **(https://www.easyfeedback.com/laexperiencia/mobile/costco-espana) through (https://www.easyfeedback.com/en/index.html)** for progressive glasses that were not properly prescribed. The response given by Costco deserved a 10. > "I had a problem with the glasses lenses. I contacted customer service and the response was immediate, they refunded my money. > The treatment was very good." > > > María ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)