--- title: "EasyFeedback WinWin 22" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-22/ date: 2024-09-02 modified: 2024-10-08 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2024/09/EasyFeedback-WinWin-2024-22.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 22 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Carrefour) José Antonio **(https://www.easyfeedback.com/laexperiencia/mobile/Carrefour)** about the poor quality of the delivery of a household appliance. Thank **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to Carrefour through the platform. > "Great for Easyfeedback, I was not aware of the system, Carrefour contacted me immediately about the complaint described." > > José Antonio 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-badalona) Javier sent a [**Complaint to Badalona Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-badalona) through [**EasyFeedback **](https://www.easyfeedback.com/en/index.html)to complain to the City Council about the non-replacement of a bin that burnt down and the lack of resources to be able to recycle properly. By sending the complaint through EasyFeedback he received an immediate response. > "Everything was great." > > > Javier 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Dominos-pizza-colombia) Julisa  submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/Dominos-pizza-colombia) privately through (https://www.easyfeedback.com/en/index.html)** for a pizza that arrived at its destination in an inedible state. The customer complains about the poor quality of the product. > "When I filed the complaint in less than 10 days I got a response, they gave me a coupon for a large pizza with 4 toppings. Thank you, not only for replying, but also for taking the time to make up for my inconvenience. I am 100% satisfied and as always your pizzas are the best." > > Julisa 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/kiwoko) María Carmen sent **(https://www.easyfeedback.com/laexperiencia/mobile/kiwoko) through (https://www.easyfeedback.com/en/index.html)** because when she was charged for her purchase, a discount was incorrectly applied and she asked for the error to be rectified so that she would not lose out. Kiwoko gave a quick response to María Carmen who rated the service with a 10. > "Highly efficient.” > > María Carmen 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/primor) Y.G. **(https://www.easyfeedback.com/laexperiencia/mobile/primor)** through **(https://www.easyfeedback.com/en/index.html)** because he couldn’t get in touch with it by phone. With a 10, he expresses his satisfaction at having been able to send the complaint through EasyFeedback and receive the response from Primor. > "The solution was quick and effective. It bothers me that I have come to make a complaint, it is a company that I have been a customer of many years but it must be recognized that they have to have more control in the people who work making the orders as they are fragile items and we all want them to arrive in good condition. Thank you for the prompt solution." > > Y.G. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Alvaro-Moreno) After sending **(https://www.easyfeedback.com/laexperiencia/mobile/Alvaro-Moreno) through (https://www.easyfeedback.com/en/index.html) **due to the poor quality of a pair of trousers which after one wash has become totally unusable. Mariano requested the replacement/exchange of the trousers. > "Purchased by a first-degree relative as a gift. The garment was defective. The response from Alvaro Moreno has been excellent." > > Mariano 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/sprinter) Andrea sent his **(https://www.easyfeedback.com/laexperiencia/mobile/sprinter) through (https://www.easyfeedback.com/en/index.html)** for the disappointment of a parcel that the company has misplaced on delivery. > "Thanks to Sprinter who took very good care of me." > > > Andrea ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)