--- title: "EasyFeedback WinWin 24" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-24/ date: 2024-10-08 modified: 2024-10-09 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2024/10/EasyFeedback-WinWin-2024-24.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 24 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Supermercados-Lupa) Mariví **(https://www.easyfeedback.com/laexperiencia/mobile/Supermercados-Lupa)** for the poor quality of some of the products they sell. She thanks **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to Lupa Supermarket through the platform and for solving the problems. > "They responded positively, politely and suggested that they would bring it to the attention of the shop concerned. > EasyFeedback is a tool to be able to direct you to the shops, with a very good response and follow-up security." > > Mariví 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-cartagena) María Pilar sent a [**Complaint to Cartagena Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-cartagena) through [**EasyFeedback **](https://www.easyfeedback.com/en/index.html)to complain to the City Council to complain to the council about the lack of street lighting in some areas of the municipality and requests that the service be provided. By sending the complaint through EasyFeedback he received an immediate response. > "Street lighting to be fixed quickly." > > > María Pilar 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Rolex-Espana) Dulce María submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/Rolex-Espana) privately through (https://www.easyfeedback.com/en/index.html)** because the product warranty does not cover the incident that happened to your watch. > "The service was fast and correct." > > Pedro Juan 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/KFC-Colombia) Montserrat sent **(https://www.easyfeedback.com/laexperiencia/mobile/KFC-Colombia) through (https://www.easyfeedback.com/en/index.html)** because there is a product that she ordered and the order arrived incomplete. KFC Colombia gave a quick response to Paola who has rated the attention with a 10. > "They called me and apologised and sent me the missing product and a compensation product. The service has always been very good and the products very delicious. We all have mistakes. No problem, I still recommend them and will continue to use their products.” > > Paola 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/digimobil) N. **(https://www.easyfeedback.com/laexperiencia/mobile/digimobil)** through **(https://www.easyfeedback.com/en/index.html)** because she wanted to return a product and had a lot of problems returning it. She rates the response from Lefties with a 10. > "I wanted to exchange a garment and I lost the receipt. > I contacted Lefties customer service through EasyFeedback and they rescued the ticket because I paid by credit card." > > T.M. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Aquaservice) After sending **(https://www.easyfeedback.com/laexperiencia/mobile/Aquaservice) through (https://www.easyfeedback.com/en/index.html) **because on some occasions, orders have been delivered one unit less than what is contracted. I.C. asked for an explanation. > "I was called immediately and the delivery man was back with the missing carafe in no time." > > I.C. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/StarbucksMexico) Mónica sent his **(https://www.easyfeedback.com/laexperiencia/mobile/StarbucksMexico) through (https://www.easyfeedback.com/en/index.html)** for the wonderful care they receive in the establishments. > "I would like to congratulate the cashier who served us that day for her excellent service, in contrast to other branches. I not only had a great taste in my mouth with the delicious coffee, but also a very pleasant experience and joy in my heart because of her enthusiasm. Congratulations." > > > Mónica ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)