--- title: "EasyFeedback WinWin 30" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-30/ date: 2025-02-18 modified: 2025-02-19 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/02/EasyFeedback-WinWin-2025-30.png categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 30 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Alimerka) María Luisa **(https://www.easyfeedback.com/laexperiencia/mobile/Alimerka)** for a home delivery order in which a cold pack was missing. After calling several times he was unable to get the bag delivered to his home address. She thanks **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to Alimerka through the platform and the solution to the problem he raised. > "After contacting EasyFeedback, I received an immediate response and the cooler bag arrived very quickly." > > Maria Luisa 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-albolote) Francisco sent a [**complaint to Albolote Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-albolote) through [**EasyFeedback **](https://www.easyfeedback.com/en/index.html)to complain because when she went to ask for a digital certificate for her daughter she was not properly attended to. By sending the complaint through EasyFeedback he received a response. > "You tell them about any situation in the town, such as a breakdown in town planning, cleaning anomalies, etc., and they resolve it within 24 hours, they are very responsive." > > > Francisco 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-universitario-de-guadalajara) Silvia submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-universitario-de-guadalajara) privately through (https://www.easyfeedback.com/en/index.html)** for a matter that was urgent and they would not give him an appointment for another 6 months. > "I was given an appointment for 6 months for an ultrasound scan and as soon as I filed a complaint, they moved my appointment to the following week." > > Silvia 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Hotel-Playa-de-la-Luz) F.G. sent **(https://www.easyfeedback.com/laexperiencia/mobile/Hotel-Playa-de-la-Luz) through (https://www.easyfeedback.com/en/index.html)** for a duplicate charge for a stay due to a malfunctioning of the booking system. Playa de la Luz Hotel gave a quick response to F.G. who has rated the attention with a 9. > "Return of duplicate payment.” > > F.G. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Aucorsa) Sarah **(https://www.easyfeedback.com/laexperiencia/mobile/Aucorsa)** through **(https://www.easyfeedback.com/en/index.html)** to put a third line on a route where there is a shortage of seats on some journeys. > "The response was effective because they reported my complaint to the relevant department to see if there was a possibility of the change and finally, it could be done." > > Sarah 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/suzuki-mexico) Luis Ricardo gives a 9 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/suzuki-mexico) through (https://www.easyfeedback.com/en/index.html) **due to a problem of poor service in one of its branches that caused the settlement to be delayed for a long time and also because it was not adequately informed. > "They called me from the car agency to find out my problem more quickly and efficiently." > > Luis Ricardo 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/KFC-Colombia) Alejandra sent her **(https://www.easyfeedback.com/laexperiencia/mobile/KFC-Colombia) through (https://www.easyfeedback.com/en/index.html)** because of poor service at one of the restaurants. She was served an incomplete takeaway order and did not notice it until it arrived at its destination. > "I was given the missing product and attention." > > > Alejandra ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)