--- title: "EasyFeedback WinWin 31" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-31/ date: 2025-03-07 modified: 2025-03-07 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/03/EasyFeedback-WinWin-2025-31.png categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 31 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/PepeGanga) Brayan **(https://www.easyfeedback.com/laexperiencia/mobile/PepeGanga)** for an online order that never arrives. He could not get an answer as to what had happened to the order. He thanks **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to Pepe Ganga Colombia through the platform and the solution to the reponse obtained. > "Great for helping me out, big thanks to EasyFeedback, I asked for help the next day I asked the question." > > Brayan 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-massanassa) Laura sent a [**complaint to Massanassa Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-massanassa) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) to complain because there is a problem with a hole in the pavement that is causing accidents. By sending the complaint through EasyFeedback he received a response. > "The next day they were fixing the pavement, that's an immediate response. Very happy." > > > Laura 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-quironsalud-malaga) Rosa submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-quironsalud-malaga) privately through (https://www.easyfeedback.com/en/index.html)** for an appointment with a specialist that he had been trying to get for 4 months and had not been able to get. By sending her complaint through EasyFeedback, Rosa was able to get an appointment immediately. > "I needed a doctor's appointment urgently and it was arranged quickly." > > Rosa 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Turrones-Antiu-Xixona-y-La-Fama) Tamara sent **(https://www.easyfeedback.com/laexperiencia/mobile/Turrones-Antiu-Xixona-y-La-Fama) through (https://www.easyfeedback.com/en/index.html)** because when he opened a bar of chocolate with lacasitos, he saw that the contents of the bar were not what they were supposed to be. Turrones Antiu Xixona gave a quick response to Tamara who has rated the attention with a 10. > "Everything was perfect, they solved my problem and even more. Thank you.” > > Tamara 9 ******************** Rated 9 out of 10 ## [Ángeles gives a 10 to Hofmann for the answer ](https://www.easyfeedback.com/laexperiencia/mobile/Hofmann) Ángeles **(https://www.easyfeedback.com/laexperiencia/mobile/Hofmann)** through **(https://www.easyfeedback.com/en/index.html)** to bring to Hofmann’s attention the poor performance of the transport company they are working with. He rates the response from Hofmann with a 9. > "The problem was with the carrier Paak. They said that my address did not exist and they could not deliver it, so 4 times, forcing me to have someone at home for nothing. It caused me a lot of problems. There was no way to communicate with them either, the phone number they put up is never picked up by anyone and you can't leave a message." > > Ángeles 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Banana-Computer) Patricia gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/Banana-Computer) through (https://www.easyfeedback.com/en/index.html) **because they bought a Watch Ultra and the charger was not working properly. Until they wrote through EasyFeedback, they had not been able to get a solution to their problem. > "They contacted me, very kindly, and solved the problem to my satisfaction, sending me a new Apple Watch charger free of charge." > > Patricia 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Lidl) Y.R. sent her **(https://www.easyfeedback.com/laexperiencia/mobile/Lidl) through (https://www.easyfeedback.com/en/index.html)** because the cooling machines on the roof of one of their shops in Seville make an unbearable noise, especially at night. It is a problem because due to the heat, they have to sleep with the windows open. > "They replied quickly (within a few hours) and the incident was fixed the next day." > > > Y.R. ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)