--- title: "EasyFeedback WinWin 34" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-34/ date: 2025-06-19 modified: 2025-06-19 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/06/EasyFeedback-WinWin-2025-34.png categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 34 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-xirivella) María Amparo **(https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-xirivella)** about the defective cleanliness she has observed in some of the streets. She thanks **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to the Xirivella Town Council through the platform and  the solution obtained. > "Good morning, I am satisfied because the incident that I complained about has been resolved, I am happy to see that this channel (EasyFeedback) is working. > Thank you very much." > > María Amparo 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-leon) Francisco Javier sent a [**complaint to León Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-leon) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) to complain about a sanction that was imposed on him and which he did not consider to be justified. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > "It was my mistake. > I am very grateful to the information service of the town hall and also to the time office at calle Ordoño, 37. > There could have been more workers like that." > > > Francisco Javier 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/adidas) Alberto submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/adidas) privately through (https://www.easyfeedback.com/en/index.html)** because of a problem with a pair of shoes that caused abrasions that have prevented him from training. By submitting his complaint through EasyFeedback, Alberto was able to get the refund accepted. > "They attended to my complaint. They solved the problem." > > Alberto 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Barcelo) G. sent **(https://www.easyfeedback.com/laexperiencia/mobile/Barcelo) through (https://www.easyfeedback.com/en/index.html)** because they were given a room in the hotel opposite a place where there was noise until the early hours of the morning and the family could not sleep. Barceló Hotel Group gave a quick response to G. who has rated the attention with a 10. > "The supervisor of the hotel itself responded to my complaint. It was resolved immediately. Great service. Thank you very much.” > > G. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Bodega-Aurrera) Juan María **(https://www.easyfeedback.com/laexperiencia/mobile/Bodega-Aurrera)** through **(https://www.easyfeedback.com/en/index.html)** to inform Bodega Aurrerá that they bought a mop whose tube was bent when he tried to use it. They rated the response they received from Bodega Aurrerá with a 10. > "The exchange has already been made, everything went very well, thank you." > > María 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/skechers) Maite gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/skechers) through (https://www.easyfeedback.com/en/index.html) **because she bought black sandals and they leave her feet dirty every time she wears them. Thanks to writing through EasyFeedback, they got a solution to their problem. > "I am very satisfied with them, they didn't put any problem in the shop and I will change them for others when they have the new season, thanks for everything." > > Maite 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/celeritas) Ana María sent her **(https://www.easyfeedback.com/laexperiencia/mobile/celeritas) through (https://www.easyfeedback.com/en/index.html)** for an order that was to be delivered to a Celeritas point that had been closed and the order finally looked like it was going to be returned because the company was not able to deliver it to another point. > "They acted urgently and did what I asked them to do. Thank you very much for everything." > > > Ana María ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)