--- title: "EasyFeedback WinWin 35" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-35/ date: 2025-08-05 modified: 2025-08-05 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/08/EasyFeedback-WinWin-2025-35.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 35 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-colmenar-viejo) Sergio **(https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-colmenar-viejo)** for a disabled parking space very close to his home and he wants to be granted it on an exclusive basis. She thanks **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to the Colmenar Town Council through the platform and  the solution obtained. > "J. and J. attended my complaint at my home very attentive and very kind; they tried to give me solution and information. > Very grateful to EasyFeedback. Best regards and I encourage you to continue with this work." > > Sergio 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-aldeatejada) David sent a [**complaint to Aldeatajada Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-aldeatejada) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) to complain for the lack of cleanliness in some parts of the municipality. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > "Solution to the problem in less than 48 hours." > > > David 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/avianca) Clara submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/avianca) privately through (https://www.easyfeedback.com/en/index.html)** because her flight was cancelled and she is requesting payment for the hotel she had to stay at. By submitting her complaint through EasyFeedback, Clara got the problem resolved. > "I received compensation for my hotel expenses from Avianca." > > Alberto 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/biotherm) Victoria sent **(https://www.easyfeedback.com/laexperiencia/mobile/biotherm) through (https://www.easyfeedback.com/en/index.html)** by a branded product that caused skin damage. Biotherm gave a quick response to Victoria who has rated the attention with a 10. > "You have understood me perfectly and I will continue to trust you for many years to come. > Thank you very much.” > > Victoria 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/dulcesol) Alexandra **(https://www.easyfeedback.com/laexperiencia/mobile/dulcesol)** through **(https://www.easyfeedback.com/en/index.html)** to inform Dulcesol that they had bought a product that was on the correct consumption date and was in poor condition. They rated the response they received from Dulcesol with a 10. > "They took money from my account and thanks to my complaint I got it back.." > > Alexandra 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Europcar) Catherine gives a 9 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/Europcar) through (https://www.easyfeedback.com/en/index.html) **because they withheld money from her for returning the car with the deposit as it was delivered to her. Thanks to writing through EasyFeedback, they got a solution to their problem. > They took money from my account and thanks to my complaint I got it back." > > Catherine 10 ******************** Rated 10 out of 10 ## [Álvaro gives a 10 to Cocinista for their response](https://www.easyfeedback.com/laexperiencia/mobile/cocinista) Álvaro sent her **(https://www.easyfeedback.com/laexperiencia/mobile/cocinista) through (https://www.easyfeedback.com/en/index.html)** to ask about a recipe I couldn’t find and wanted to make. > "I received the correct answer in time and with clarity." > > > Álvaro ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)