--- title: "EasyFeedback WinWin 36" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-36/ date: 2025-09-05 modified: 2025-09-05 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/08/EasyFeedback-WinWin-2025-36.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 36 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Espasa-Calpe) Carmen **(https://www.easyfeedback.com/laexperiencia/mobile/Espasa-Calpe)** for a book with missing pages and requests that a new copy be sent to him. She thanks **(https://www.easyfeedback.com/en/index.html)** for being able to send the complaint to Espasa Calpe through the platform and for the solution obtained. > "EasyFeedback, thank you very much for your help. My complaint was resolved within a day of filing it." > > Carmen 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-lucena) M.O. sent a [**complaint to Lucena Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-lucena) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) due to the lack of cleanliness on a plot of land in the municipality which is (according to him) full of bushes and insects. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > "Quick response, thank you very much, issue resolved." > > > M.O. 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/lecreuset) Cees submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/lecreuset) privately through (https://www.easyfeedback.com/en/index.html)** for a Le Creuset baking tray that exploded while baking a dish. By submitting her complaint through EasyFeedback, Cees got the problem resolved. > "Prompt response, excellent service. We are very pleased!" > > Cees 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Pollo-Campero) Edwin sent **(https://www.easyfeedback.com/laexperiencia/mobile/Pollo-Campero) through (https://www.easyfeedback.com/en/index.html)** for an order that was served incorrectly, even raw. Pollo Campero gave a quick response to Edwin who has rated the attention with a 10. > "They called me back immediately. Excellent customer service. They solved my problem. Thank you.” > > Edwin 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Casa-Tarradellas) Manuel **(https://www.easyfeedback.com/laexperiencia/mobile/Casa-Tarradellas)** through **(https://www.easyfeedback.com/en/index.html)** to inform Casa Tarradellas that they purchased defective pizza dough. They rated the response they received from Casa Tarradellas with a 9. > "Very good service and solution." > > Manuel 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Mutua-Madrilena) José María gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/Mutua-Madrilena) through (https://www.easyfeedback.com/en/index.html) **for his friendly and approachable manner. For his excellent knowledge of the law and for always successfully resolving problems. Thanks to writing through EasyFeedback, they got a solution to their problem. > "I have received a response from Mutua Madrileña regarding the congratulations to the Legal Department provided by LEGÁLITAS. Mutua's response is excellent, as are all its actions. > I would like to take this opportunity to greet you and thank you for your efforts." > > José María 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/spontex) Teresa sent her **(https://www.easyfeedback.com/laexperiencia/mobile/spontex) through (https://www.easyfeedback.com/en/index.html)** because some of the sponges quickly lose part of their surface. Teresa sent her complaint via EasyFeedback and received a very quick response from Spontex. > "They were quick to respond and resolve the issue, and they replaced the faulty item without being asked. > I am very grateful." > > > Teresa ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)