--- title: "EasyFeedback WinWin 38" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-38/ date: 2025-11-17 modified: 2025-12-02 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/11/EasyFeedback-WinWin-2025-38.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 38 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Mancomunidad-Comarca-de-Pamplona) Belén **(https://www.easyfeedback.com/laexperiencia/mobile/Mancomunidad-Comarca-de-Pamplona)** about a broken link on the council’s website that prevented her from registering for a council activity. Shee thanks **(https://www.easyfeedback.com/en/index.html)** for enabling her to send the complaint to the Pamplona Regional Association via the platform and for the ease with which she was able to send the complaint using our forms. > "Thanks to EasyFeedback, I was able to send my complaint to the local authority and it was dealt with quickly. The local authority responded favourably and solved the problem I had. I recommend using EasyFeedback because it is super easy to use, free and works very well." > > José Manuel 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-finana) Carlos sent a [**complaint to Fiñana Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-finana) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) due to the lack of security in the municipality. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > "They have responded very politely and informed me of the measures they will be taking. Kind regards." > > > Carlos 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Ducati) A.M. submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/Ducati) privately through (https://www.easyfeedback.com/en/index.html)** for a faulty motorbike that they are not repairing properly. By submitting her complaint through EasyFeedback, A.M. got the problem resolved. > "I had a problem with my Ducati and they fixed it for me right away. Very quick customer service and I'm really happy, to be honest." > > A.M. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Coppel) Javier sent **(https://www.easyfeedback.com/laexperiencia/mobile/Coppel) through (https://www.easyfeedback.com/en/index.html)** to open up Coppel’s payment method to other affiliated businesses. Coppel gave a quick response to Javier who has rated the attention with a 10. > "The response was quick and clear.” > > Javier 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/primor) Tisbe **(https://www.easyfeedback.com/laexperiencia/mobile/primor)** through **(https://www.easyfeedback.com/en/index.html)** to request a refund for an order that has not arrived. He rated the response they received from Primor with a 10. > "Quick response from the company." > > Tisbe 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/suzuki-mexico) Roberto gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/suzuki-mexico) through (https://www.easyfeedback.com/en/index.html) **for a car that arrived defective and could not be delivered when they said they would deliver it. Thanks to writing through EasyFeedback, he got a solution to his problem. > "They responded promptly and expedited the process for delivery of the unit." > > Roberto 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Playmobil-Iberica) María del Mar sent her **(https://www.easyfeedback.com/laexperiencia/mobile/Playmobil-Iberica) through (https://www.easyfeedback.com/en/index.html)** per product in which the characters on the box do not match. María del Mar sent her complaint via EasyFeedback and received a very quick response from Deporvillage. > "I have been sent the complete set." > > > María del Mar ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)