--- title: "EasyFeedback WinWin 39" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-39/ date: 2025-12-12 modified: 2026-01-09 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2025/12/EasyFeedback-WinWin-2025-39.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 39 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/oxxo-colombia) Yolanda **(https://www.easyfeedback.com/laexperiencia/mobile/oxxo-colombia)** due to the refusal by one of the employees to accept cash payment in one of their shops. Shee thanks **(https://www.easyfeedback.com/en/index.html)** for enabling her to send the complaint to the Oxxo Colombia via the platform and for the ease with which she was able to send the complaint using our forms. > "In response to my request, Oxxo's response was positive, quick, and effective. The EasyFeedback platform is truly effective and secure." > > Yolanda 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-estepona) Remedios sent a [**complaint to Estepona Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-estepona) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) for urban furniture. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > "The benches on the street have been painted." > > > Remedios 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-hm-san-francisco-de-leon) Gabriel submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-hm-san-francisco-de-leon) privately through (https://www.easyfeedback.com/en/index.html)** due to a protocol that was applied in such a way that he had to return another day. By submitting her complaint through EasyFeedback, Gabriel got the problem resolved. > "Good morning, the hospital director replied to me by email, expressing interest in the case and informing me that he would refer the situation to the laboratory team to prevent it from happening again with other users. > I am very pleased with the centre's response." > > Gabriel 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/campofrio) Belén sent **(https://www.easyfeedback.com/laexperiencia/mobile/campofrio) through (https://www.easyfeedback.com/en/index.html)** for a product that was within its use-by date but was in poor condition. Campofrío gave a quick response to Belén who has rated the attention with a 10. > "The truth is that I submitted the complaint for informational purposes, and they responded very quickly and sent me a gift that my daughters were very excited about. I will continue to buy Campofrio products.” > > Belén 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Primark) Roxanne **(https://www.easyfeedback.com/laexperiencia/mobile/Primark)** through **(https://www.easyfeedback.com/en/index.html)** to request that pregnant women be included in the preference boxes. He rated the response she received from Primark with a 10. > "I am satisfied because they have responded to my request regardless of whether they have accepted my suggestion or not. This shows that they are a great company with good customer service." > > Roxanne 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Colgate-Palmolive) E. gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/Colgate-Palmolive) through (https://www.easyfeedback.com/en/index.html) **for an order you placed that has not arrived. Colgate’s solution is to cancel the order, when what she wants is to receive it. > "Everything has been satisfactorily resolved with a refund." > > E. 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/mango) D. sent a **(https://www.easyfeedback.com/laexperiencia/mobile/mango) through (https://www.easyfeedback.com/en/index.html)** due to the poor quality of a purchased product. Mr D. submitted the complaint via EasyFeedback and received a very prompt response from Mango. > "Mango responded quite quickly to my complaint. I am satisfied because they refunded my money and it was a simple process." > > > D. ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)