--- title: "EasyFeedback WinWin 41" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-41/ date: 2026-02-23 modified: 2026-02-24 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2026/02/EasyFeedback-WinWin-2026-41.webp categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 41 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Tous-Mexico) Georgina **(https://www.easyfeedback.com/laexperiencia/mobile/Tous-Mexico)** because of the poor service she received at the store when trying to make a return. The staff were very rude to her, and she is still waiting for a response to her request. Shee thanks **(https://www.easyfeedback.com/en/index.html)** for enabling her to send the complaint to Tous Mexico via the platform and for the ease with which she was able to send the complaint using our forms. > "I suppose EasyFeedback's intervention did play a role in the end, since I'd been told that Tous Spain was denying my request. Besides, the staff leaves much to be desired in terms of professionalism and attitude. > > I'm so glad these resources exist that prevent customers from being left defenseless and at the mercy of the employees. Thank you so much." > > Georgina 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-oropesa-del-mar) Marisa sent a [**complaint to Oropesa de Mar Town Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-oropesa-del-mar) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) due to a problem in the town’s gardens and with the sprinklers in those gardens. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > "Problem solved the next day." > > > Marisa 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Tennis-Point-GmbH) Antonio submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/Tennis-Point-GmbH) privately through (https://www.easyfeedback.com/en/index.html)** for an order that has not arrived. When he complained, the company did not provide a solution, so he turned to EasyFeedback before filing a complaint with the competent authority. By submitting her complaint through EasyFeedback, Cristian got the problem resolved. > "They solved the problem and were quick to respond, in addition to offering me compensation." > > Cristian 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Mail-boxes) C.R. sent **(https://www.easyfeedback.com/laexperiencia/mobile/Mail-boxes) through (https://www.easyfeedback.com/en/index.html)** for a shipment that is lost and he has been claiming for a long time and the company does not give any response to his claims. Mail Boxes gave a quick response to C.R. who has rated the attention with a 9. > "They replied to me very quickly, within 24 hours.” > > C.R. 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Ale-hop) Alfredo **(https://www.easyfeedback.com/laexperiencia/mobile/Ale-hop)** through **(https://www.easyfeedback.com/en/index.html)** because you bought an item at a physical store that didn’t open until it arrived in your city (where there isn’t an Ale-hop store). Request an exchange or refund from Ale-hop through EasyFeedback. He rated the response he received from Ale-hop with a 10. > "I bought some wireless headphones in a shop in Valencia while traveling, and they didn't work properly. Since I live in Menorca, the only Ale-Hop store is at the airport, inside the departure area, so it's inaccessible to non-travelers. They contacted me quickly and are sending me a new pair by mail to my home address. I'm waiting to receive them, but the solution they offered was prompt and appropriate for the problem." > > Alfredo 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/hospital-virgen-del-mar-de-almeria) Rosana gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/hospital-virgen-del-mar-de-almeria) through (https://www.easyfeedback.com/en/index.html) **for an appointment for a procedure that never happened and that she has been waiting for for a long time. The hospital gave him the surgery appointment he had requested. > "They called me immediately and solved the problem in a few minutes." > > Rosana 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/TiendAnimal) Marizol sent a **(https://www.easyfeedback.com/laexperiencia/mobile/TiendAnimal) through (https://www.easyfeedback.com/en/index.html)** due to the delay in the order they placed with that company. Marizol submitted the complaint via EasyFeedback and received a very prompt response from TiendAnimal. > "They took charge of the case and provided a solution. The problem really lies with the delivery company; the pet store always resolves the issue for me." > > > Marizol ## EasyFeedback for ### [ Individuals ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ Self-employed - Companies ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)