--- title: "EasyFeedback WinWin 43" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-43/ date: 2026-04-15 modified: 2026-04-15 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2026/04/EasyFeedback-WinWin-2026-43.webp categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 43 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Nexway) José Luis **(https://www.easyfeedback.com/laexperiencia/mobile/Nexway)** to ask about the payment method for the subscription he has with them. He thanks **(https://www.easyfeedback.com/en/index.html)** for enabling him to send the complaint to Kaspersky Spain via the platform and for the ease with which he was able to send the complaint using our forms. > "The inquiry I made to Kaspersky was handled well and promptly. > > I don't know how much of this was due to Easyfeedback, but everything worked out. > > Thank you. Best regards and happy holidays." > > José Luis 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-alicante) Magdalena sent a [**complaint to Alicante Council via EasyFeedback**](https://www.easyfeedback.com/laexperiencia/mobile/ayuntamiento-de-alicante) through [**EasyFeedback**](https://www.easyfeedback.com/en/index.html) due to the difficulty he is having in contacting the City Council and getting an appointment to register his address. By sending the complaint through EasyFeedback he received a very quick response from the City Council. > " > Quick to find a solution. Friendly and personalized service. > > Very grateful." > > > Magdalena 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/FeuVert) José submitted a **(https://www.easyfeedback.com/laexperiencia/mobile/FeuVert) privately through (https://www.easyfeedback.com/en/index.html)** due to a car service that was done incorrectly and the difficulty in contacting Feu Vert to resolve that problem. By submitting her complaint through EasyFeedback, José got the problem resolved. > "First, there were no excuses, and second, they did all the work for me again." > > José 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/FootLocker) Patricia sent **(https://www.easyfeedback.com/laexperiencia/mobile/FootLocker) through (https://www.easyfeedback.com/en/index.html)** because they refused to exchange the shoes they sold him in poor condition, as the brand did not acknowledge that the shoes had already been sold in poor condition. Foot Locker gave a quick response to Patricia who has rated the attention with a 10. > "The customer service department resolved my problem and was very helpful.” > > Patricia 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Don-Simon) Lamia **(https://www.easyfeedback.com/laexperiencia/mobile/Don-Simon)** through **(https://www.easyfeedback.com/en/index.html)** regarding the defective packaging of one of their products that resulted in a cut on the finger of the person who opened it. He rated the response he received from Don Simón with a 10. > "Everything was great and the process was very quick." > > Lamia 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Europcar-Mexico) Jesús gives a 10 after sending **(https://www.easyfeedback.com/laexperiencia/mobile/Europcar-Mexico) through (https://www.easyfeedback.com/en/index.html) **for an improper charge for which he expects a refund. Europcar Mexico gave him the answer she was looking for. > "They answered me and my problem was resolved. Thank you very much." > > Jesús 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/laexperiencia/mobile/Decathlon) Alberto sent a **(https://www.easyfeedback.com/laexperiencia/mobile/Decathlon) through (https://www.easyfeedback.com/en/index.html)** because of a mistake they made in the purchase of two bicycles. Besides their error, they want him to come in person to resolve the issue. Alberto submitted the complaint via EasyFeedback and received a very prompt response from Decathlon. > "I have received a response and I must say that this great brand also has great professionals who care about their work and their customers." > > > Alberto ## EasyFeedback for ### [ Individuals ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ Self-employed - Companies ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)