--- title: "EasyFeedback WinWin 9" description: "EasyFeedback users tell how sending feedback through the platform has helped them." url: https://business.easyfeedback.com/en/easyfeedback-winwin-en-9/ date: 2023-11-29 modified: 2024-01-05 author: "Belén Olóndriz" image: https://business.easyfeedback.com/wp-content/uploads/2023/11/EasyFeedback-WinWin-2023-9.jpg categories: ["All", "User Stories"] tags: ["Feedback"] type: post lang: en --- # EasyFeedback WinWin 9 **We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.** **This series of articles tells some of the stories that our users have chosen to share.** 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/Oxxo) Omar **(https://www.easyfeedback.com/Oxxo)** for solving the problem with one of his employees. And he appreciates the ease and follow-up of the feedback given through EasyFeedback. > "I had a problem with a cashier who did not want to receive a 500 Pesos note and would not give me change, I asked for help with change and she reluctantly gave it and made rude comments about the company. I went to EasyFeedback and they channelled me in a timely manner, I am very grateful for the support and follow-up to my problem." > > Omar 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/ayuntamiento-de-lalin) NF sent a [**complaint via EasyFeedback to Lalín Town Council**](https://www.easyfeedback.com/ayuntamiento-de-lalin) about a problem on the public highway that could lead to an accident. Lalín Town Council reacted quickly and solved the problem, and NF has given them a rating of 10. > "Quick response. The incident was resolved." > > > NF 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/zalando) Maria Jose sent a **(https://www.easyfeedback.com/zalando)** about a problem with an order. Thanks to the fact that Zalando received the complaint, they were able to refund Maria José and she deserves a 10. > "I was finally able to complete the order and receive a refund." > > Maria Jose 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/Pepsico-Mexico) Aracely sent a **(https://www.easyfeedback.com/Pepsico-Mexico)** about a product that was not in good condition and she rates the response she received a 10. > "Thank you for your attention to my request, I received 3 pieces of the product at my address and it was fresh and tasted good. Kind regards.” > > Aracely 9 ******************** Rated 9 out of 10 ## (https://www.easyfeedback.com/Hotel-Holiday-Polynesia) Jenifer has submitted a **(https://www.easyfeedback.com/Hotel-Holiday-Polynesia)** about the quality of service provided at this hotel. By submitting through EasyFeedback, she received an immediate response. > "It was sorted out for me with no quibbles." > > Jenifer 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/pollo-campero) After submitting a **(https://www.easyfeedback.com/pollo-campero) ** about not being served correctly, Edwin received a response and an explanation of what happened, which he rates as a 10. > "I reported my dissatisfaction with the service in the restaurant and they called me back immediately and told me the reason for the bad service I received in the restaurant." > > Edwin 10 ******************** Rated 10 out of 10 ## (https://www.easyfeedback.com/Alain-Afflelou) Yolanda sent a **(https://www.easyfeedback.com/Alain-Afflelou)** because she bought a pair of glasses that were not of the quality she expected. Alain Afflelou’s response deserves a 10. > "We received an immediate solution from Jessica (store manager) who acted with professionalism and impeccable customer service. We will definitely buy from them again because of the service we received." > > > Yolanda ## About EasyFeedback ### [ For consumers ](https://www.easyfeedback.com/en/index.html) EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way. ### [ For businesses ](https://business.easyfeedback.com/en/easyfeedback-subscription-pro/) EasyFeedback is the private feedback platform where companies can listen to their customers and build trust in their business. If you want more information, please write us at (mailto:feedback@easyfeedback.com). Join  our (https://t.me/EasyFeedbackAnnouncements) group and follow us on (https://www.linkedin.com/company/10092870/admin/), (https://twitter.com/easyfeedback) and (https://www.facebook.com/EasyFeedbackToken/) in order to be up to date with the project. **The EasyFeedback team.** [ Discover EasyFeedback ](https://www.easyfeedback.com/en/index.html)