---
title: "Ryanair listens to its customers and answers back"
description: "We help citizens willing to improve the world through their suggestions and feedback. One of our users tells us that he sent a suggestion to Ryanair using our feedback submission tool: Dear Customer..."
url: https://business.easyfeedback.com/en/ryanair-listens-to-its-customers-and-responds-satisfactorily/
date: 2020-06-12
modified: 2023-02-24
author: "Belén Olóndriz"
image: https://business.easyfeedback.com/wp-content/uploads/2020/06/EasyFeedback-suggestion-Ryanair-Limited.jpg
categories: ["All", "User Stories"]
type: post
lang: en
---

# Ryanair listens to its customers and answers back

We help citizens willing to improve the world through their suggestions and feedback.

One of our users tells us that he sent a suggestion to [Ryanair ](https://www.laexperiencia.com/laexperiencia/laexpe/Ryanair)using [our feedback submission tool:](https://www.easyfeedback.com/index_EN.html)****

> Dear Customer Service Director
> I would like to make a suggestion about your services.
> Since we have three airports in Galicia and none of them have a connection with Northern Germany, I would like to suggest that you try to connect Galicia and its Galicians with Germany, especially the area of Bremen, Hamburg, etc.
> The only option we have to move there is through Oporto, the best known “Galician airport”…(for a reason it will be.) I would be very grateful if you would consider this option, as I am fully convinced that the flow of passengers who decide to use this service will be very high.
> I would ask you to study that possibility, and if you send an answer to my mail I would also appreciate it.
> Thanking you in advance for your attention, and hoping that my suggestion will be of use to you, I bid you a warm farewell.

### ¿What was Ryanair Limited response when receiving the message sent via EasyFeedback?

**** Our user, satisfied with the response he received from Ryanair Limited, told us:****

> They replied quickly, kindly considering the proposed suggestion.
> Now the important thing is that you try to carry it out.

[Once our EASYF Token](https://business.easyfeedback.com/en/) gets developed, users who send useful and private feedback aiming to improve products, services and processes of companies and institutions worldwidewill be rewarded with EasyFeedback Tokens (EASYF).

**** **This suggestion is a good example of feedback that will be rewarded with EASYF.******

** YOUR FEEDBACK MOVES THE WORLD**

****

**AND IT DESERVES ITS REWARD**

If you have any question, please write us at feedback@easyfeedbacktoken.io.

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**The EasyFeedback team.**

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