We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.
This series of articles tells some of the stories that our users have chosen to share.
Sara thanks EasyFeedback and Pepsico Mexico for the quality of the products they sell. Thank EasyFeedback for being able to send the congratulations to Pepsico México through the platform.
"I congratulate everyone for their quality products. Yes, they have given me a response, many thanks to EasyFeedback. Yes, I have recommended the products and I will continue to recommend them. Congratulations to all for your work."
Luis sent a Complaint to Rivas-Vaciamadrid Town Council via EasyFeedback through EasyFeedback to complain to the City Council about some graffiti on Rosa de Luxemburgo Street.
By submitting the complaint through EasyFeedback he received an immediate response.
"Graffiti on my façade, the city council cleaned it in two days. Excellent."
"The payment had been duplicated in the application but I only received one product. They treated me wonderfully when I reported the incident."
"Very good and fast management.”
Asunción complained to Gran Balneario de Cestona through EasyFeedback fbecause he couldn’t get in touch with it by phone.
With a 10, he expresses his satisfaction at having been able to send the complaint through EasyFeedback and receive the response from the Gran Hotel Balneario de Cestona.
"Correct answer."
"My statement was attended to correctly. Thank you."
M. sent his complaint to Benetton through EasyFeedback for the disappointment suffered by her due to the poor quality of the clothing purchased. A quality much lower than what she remembered from other collections.
"They responded to me very quickly, and urged me to send photos, purchase receipts, of the garments that I considered to be of increasingly worse quality, the labels, etc. and where they were purchased. Impeccable response."
About EasyFeedback
For consumers
EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.
For businesses
EasyFeedback is the private feedback platform where companies can listen
to their customers and build trust
in their business.
If you want more information, please write us at [email protected].
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The EasyFeedback team.