EasyFeedback PRO Subscription
The private feedback platform
built for listening to your customers and building trust in your business
We accompany the growth of companies that want to:
Our PRO Subscription includes:
1. Omnichannel Certificate for Excellence in Customer Service
The omnichannel certificate for Excellence in Customer Service identifies those organisations committed to listen to their customers’ suggestions, queries, complaints or compliments in order to improve their processes.
We are a private independent third party between customers, employees, and the organisation’s management.
We certify the commitment from the organisation’s management to listen their customers in order to achieve Excellence in Customer Service
Supporting patents: eu, M 3602484 and eu, M 3602485.
2. Feedback Collection System
In addition to the listening systems you already have in place, our tools allow you to initiate the feedback capture process from all channels used for pre-sales, sales, and post-sales activities.
Our system provides the ability to digitise customer listening throughout their relationship with the company, across all parts of the organisation, especially at key ‘moments of truth’. Every contact is a new opportunity to listen and build customer loyalty through our listening channel.