EasyFeedback WinWin 26

We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.

This series of articles tells some of the stories that our users have chosen to share.

Rated 10 out of 10

Visionlab achieves a 10 thanks to EasyFeedback

Luna sent a complaint through EasyFeedback to Visionlab because of the poor quality of glasses that were made for him and with which he cannot see properly.

She thanks EasyFeedback for being able to send the complaint to Visionlab through the platform and the solution to the problem he raised.

"The day after I submitted my complaint via Easyfeedback, the director of the eye clinic contacted me via email and everything was sorted out. Thank you Easyfeedback!"

Luna

Rated 10 out of 10

Alcoy Town Council gets a 10

Carmen sent a enquiry to Manilva Town Council via EasyFeedback through EasyFeedback to complain to the council to request information from the City Council on the capital gains tax. By sending the complaint through EasyFeedback he received an immediate response.

"They responded quickly and with what I had asked for in the consultation."

Carmen

Rated 9 out of 10

M.A. gives Toks Restaurant Mexico a 9

M.A. submitted a complaint to Toks Restaurant Mexico privately through EasyFeedback because of the terrible experience they had in one of their restaurants. The food was not of the quality they were used to.

"I was contacted by the shop supervisor and he offered me an apology and even a meal at no cost to me, I appreciate the attention."

M.A.

Rated 10 out of 10

KFC Colombia achieves a 10 from Santiago

Santiago sent a Complaint to KFC Colombia through EasyFeedback because there is an error in the order you placed.

KFC Colombia gave a quick response to Santiago who has rated the attention with a 10.

"Solution was given and the product was replaced.”

Santiago

Rated 10 out of 10

Ángeles rates Marypaz shoes response a 10

Ángeles complained to Marypaz shoes through EasyFeedback because the soles of some wedges he had bought for them had come off.

She rates the response from Marypaz as a 10.

"Good service and immediate solution."

Ángeles

Rated 9 out of 10

Taco Bell Spain gives a 9 out of 10 response to José María

After sending a complaint to Taco Bell Spain through EasyFeedback after having received poor care at one of its centres.

"I will certainly recommend Taco Bell to my family and friends! The establishment has very good menus and when we have had a complaint it has been dealt with quickly and professionally."

José María

Rated 10 out of 10

María Dolores gives a 10 to Aucorsa for their response

María dolores sent his complaint to Aucorsa through EasyFeedback because changes made to one of the lines have been incorrectly communicated.

"Fast and resolving the issue raised."

María Dolores

About EasyFeedback

For consumers

EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.

For businesses

EasyFeedback is the private feedback platform where companies can listen
to their customers and build trust
in their business.

If you want more information, please write us at [email protected].

Join our Telegram group and follow us on Linkedin, X and Facebook in order to be up to date with the project.

The EasyFeedback team.