EasyFeedback WinWin 35

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We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.

This series of articles tells some of the stories that our users have chosen to share.

10
10/10

Colmenar Town Council achieves a 10 thanks to EasyFeedback

Sergio sent a complaint through EasyFeedback to Colmenar Viejo Town Council  for a disabled parking space very close to his home and he wants to be granted it on an exclusive basis. She thanks EasyFeedback for being able to send the complaint to the Colmenar Town Council through the platform and  the solution obtained.

"J. and J. attended my complaint at my home very attentive and very kind; they tried to give me solution and information. Very grateful to EasyFeedback. Best regards and I encourage you to continue with this work."

Sergio
10
10/10

Aldeatajada Town Council gets a 10

David sent a complaint to Aldeatajada Town Council via EasyFeedback through EasyFeedback to complain for the lack of cleanliness in some parts of the municipality.

By sending the complaint through EasyFeedback he received a very quick response from the City Council.

"Solution to the problem in less than 48 hours."

David
10
10/10

Clara gives a 10 to Avianca

Clara submitted a complaint to Avianca Spain privately through EasyFeedback because her flight was cancelled and she is requesting payment for the hotel she had to stay at. By submitting her complaint through EasyFeedback, Clara got the problem resolved.

"I received compensation for my hotel expenses from Avianca."

Alberto
10
10/10

Biotherm achieves a 10 from Victoria

Victoria sent a Complaint to Biotherm through EasyFeedback by a branded product that caused skin damage. Biotherm gave a quick response to Victoria who has rated the attention with a 10.

"You have understood me perfectly and I will continue to trust you for many years to come. Thank you very much.”

Victoria
10
10/10

Alexandra gives a 10 to Dulcesol for the answer

Alexandra complains to Dulcesol through EasyFeedback to inform Dulcesol that they had bought a product that was on the correct consumption date and was in poor condition. They rated the response they received from Dulcesol with a 10.

"They took money from my account and thanks to my complaint I got it back.."

Alexandra
9
9/10

Europcar Europe gives a top response to Catherine

Catherine gives a 9 after sending a complaint to Europcar Europe through EasyFeedback  because they withheld money from her for returning the car with the deposit as it was delivered to her.

Thanks to writing through EasyFeedback, they got a solution to their problem.

They took money from my account and thanks to my complaint I got it back."

Catherine
10
10/10

Álvaro gives a 10 to Cocinista for their response

Álvaro sent her Complaint to Cocinista through EasyFeedback to ask about a recipe I couldn’t find and wanted to make.

"I received the correct answer in time and with clarity."

Álvaro

About EasyFeedback

For consumers

EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.

For businesses

EasyFeedback is the private feedback platform where companies can listen
to their customers and build trust
in their business.

If you want more information, please write us at [email protected].

Join  our Telegram group and follow us on Linkedin, X and Facebook in order to be up to date with the project.

The EasyFeedback team.

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