We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.
This series of articles tells some of the stories that our users have chosen to share.
"EasyFeedback, thank you very much for your help. My complaint was resolved within a day of filing it."
"Quick response, thank you very much, issue resolved."
Cees submitted a complaint to Le Creuset privately through EasyFeedback for a Le Creuset baking tray that exploded while baking a dish.
By submitting her complaint through EasyFeedback, Cees got the problem resolved.
"Prompt response, excellent service. We are very pleased!"
"They called me back immediately. Excellent customer service. They solved my problem. Thank you.”
Manuel complains to Casa Tarradellas through EasyFeedback to inform Casa Tarradellas that they purchased defective pizza dough.
They rated the response they received from Casa Tarradellas with a 9.
"Very good service and solution."
"I have received a response from Mutua Madrileña regarding the congratulations to the Legal Department provided by LEGÁLITAS. Mutua's response is excellent, as are all its actions. I would like to take this opportunity to greet you and thank you for your efforts."
"They were quick to respond and resolve the issue, and they replaced the faulty item without being asked. I am very grateful."
About EasyFeedback
For consumers
EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.
For businesses
EasyFeedback is the private feedback platform where companies can listen
to their customers and build trust
in their business.
If you want more information, please write us at [email protected].
Join our Telegram group and follow us on Linkedin, X and Facebook in order to be up to date with the project.
The EasyFeedback team.