In order for a company to receive private feedback through EasyFeedback, its business data must be verified, either by the feedback sender or by the company itself, by sending us their data.Then, we register it at www.easyfeedback.com.

By doing so, the company will appear in the search results of www.easyfeedback.com, making it easier for users to send their private feedback to the email indicated by them.

EasyFeedback’s social button can be integrated into the platforms (website, social networks, telegram groups, Discord…) you use in order to connect with your community of customers, employees, students, gamers, patients, neighbors, etc.

It allows you to offer them a tool for sending you feedback or to any other provider.

Moreover, users will receive tokens based on the usefulness, originality and implementation potential of the feedback they send.

If the feedback sent is constructive, original and can be implemented, we all win: you, the company and the society.

Once our “Proof of Feedback” protocol gets deployed, users sending useful private feedback aiming to improve products, services and processes of companies and institutions worldwide will be rewarded with EasyFeedback Tokens (EASYF). Users will be able to redeem them for products, services, fiat or other cryptocurrencies.

This is still under development, for more information visit: www.easyfeedbacktoken.io

You will have a consultant assigned to you in order to assist you by email and telephone with the implementation of EasyFeedback along the “journey” that the customer goes through before, during and after the purchase.

You will be able to send them your EasyFeedback company page by WhatsApp, Telegram or SMS

By sending the message you guarantee 100% of customers gets contacted and given the option of sending their feedback to you.

You will also be able to share your EasyFeedback page by email with your database. Automate its delivery by integrating it into your processes.

Add, in the signature of your company’s emails, your stamp of Excellence with a link or QR to your EasyFeedback company page. By doing so, you will reinforce your brand’s reputation by giving continuous visibility to your commitment to Excellence in Customer Service.

Integrating EasyFeedback with your social networks increases customer interaction.

You will be able to spread the word by asking fans why they think your brand is committed to Excellence in Customer Service and why they think you have decided to create a private channel  in order to listen them. Include the web link of your EasyFeedback company page.

The feedback collection kit that you will find within the Smarter Feedback platform once you sign up contains multiple customized resources in order to capture Feedback from your customers:

– Digital Feedback Kit: exclusive Feedback page for your company (web and phone) (in the case of companies with the PRO + STAMP subscription, the page includes the Certificate to “Excellence in Customer Service”), QR Code, Certificate of attached business, Feedback Button, Feedback Tab.

– Physical Feedback Kit: Certificate, Cards, Leaflets and Stickers customized for your company and brand, together with a unique  QR code to your company page that you will be able to print and show in your shops or offices.