We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.
This series of articles tells some of the stories that our users have chosen to share.
María Belén sent Suggestion to the HLA Group Montpellier Clinic through EasyFeedback to indicate that she believes that the medical vouchers should not include the care received.
The clinic responded very positively and María Belén rates the response as a 9.
After sending through EasyFeedback a complaint to Suzuki Mexico to complain that he was sold a car that was not ready for delivery when he was told it was, R received a response and solution that he scores a 10.
Oliver sent his complaint to HiperDino – DinoSol through EasyFeedback because he made a purchase that did not arrive as he expected. The response given by HiperDino – DinoSol deserved a 10.