EasyFeedback WinWin 40

We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.

This series of articles tells some of the stories that our users have chosen to share.

Rated 10 out of 10

Cemex Mexico achieves a 10 thanks to EasyFeedback

Esteban sent a complaint through EasyFeedback to Cemex Mexico because of the poor service they received in the shop. Shee thanks EasyFeedback for enabling her to send the complaint to Cemex Mexico via the platform and for the ease with which she was able to send the complaint using our forms.

"We appreciate EasyFeedback's support as we received an immediate response."

Esteban

Rated 10 out of 10

Cunit Town Council gets a 10

Ricardo sent a complaint to Cunit Town Council via EasyFeedback through EasyFeedback due to a set of tiles that are raised and pose a hazard. By sending the complaint through EasyFeedback he received a very quick response from the City Council.

"They have responded to my request, thank you very much."

Ricardo

Rated 10 out of 10

Antonio gives Alerta Alfa a 10 out of 10.

Antonio submitted a complaint to Alerta Alfa privately through EasyFeedback for an order that has not arrived. By submitting her complaint through EasyFeedback, Antonio got the problem resolved.

"It was a misunderstanding, and the problem was resolved very kindly."

Antonio

Rated 10 out of 10

Kiwoko achieves a 10 from Isabel

Isabel sent a Complaint to Kiwoko through EasyFeedback for an order that arrived incomplete. Kiwoko gave a quick response to Isabel who has rated the attention with a 10.

"Personally, I received excellent service. An order was missing, and they resolved the issue very well and were very pleasant.”

Isabel

Rated 10 out of 10

Estefanía gives a 10 to Mango for the answer

Estefanía complains to Mango through EasyFeedback because her wedding dress arrived in poor condition and her complaint is not being properly addressed. She rated the response she received from Mango with a 10.

"They have responded very well."

Estefanía

Rated 10 out of 10

Xanit International Hospital gives a top response to Jacques

Jacques gives a 10 after sending a complaint to Xanit International Hospital through EasyFeedback for an order you placed that has not arrived. The hospital gave him the apology he requested.

"I apologised and received an apology in return. That is why I am satisfied with the hospital's response."

Jacques

Rated 10 out of 10

Carlos gives a 10 to Kymco Moto Spain their response

Carlos sent a Complaint to Kymco Moto Spain through EasyFeedback for the delay in repairing his motorbike due to the delay in receiving the parts needed for the repair. Carlos submitted the complaint via EasyFeedback and received a very prompt response from Kymco Moto Spain.

"They responded immediately and the problem with the part was solved straight away. The workshop was very efficient. Thank you very much."

Carlos

About EasyFeedback

For consumers

EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.

For businesses

EasyFeedback is the private feedback platform where companies can listen
to their customers and build trust
in their business.

If you want more information, please write us at [email protected].

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The EasyFeedback team.