EasyFeedback The Private Feedback Platform

We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.

This series of articles tells some of the stories that our users have chosen to share.

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José Luis congratulates El Corte Inglés for its staff

José Luis congratulates El Corte Inglés through EasyFeedback for the professionalism and good work of its employees. He also appreciates the ease with which feedback can be sent through EasyFeedback.

"Quick and friendly response. Additionally, EasyFeedback makes it easy to complete the communication by providing the beginning and end of the email."

José Luis

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HR rates Bit2me with a 10

HR submitted a suggestion to Bit2me through EasyFeedback for a broken link on their website. Bit2me responded quickly, thanked for the suggestion, and HR rated it with a 10.

"They called me and thanked me for the suggestion."

HR

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Polinya de Xuquer Town Hall scores a 10

Veronika privately submitted a complaint to Polinya de Xuqer Town Hall through EasyFeedback about a neighbor’s disrespectful behavior. Thanks to receiving the private complaint, the town hall was able to resolve the issue and earned a 10 from Veronika.

"They attended to me immediately and, better yet, really well. A perfect 10, a hug to the entire Polinya de Xuquer Town Hall team."

Veronika

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GL rates Playmobil with a 10 for resolving their complaint

GL submitted a complaint to Playmobil through EasyFeedback to claim a missing piece in the box and values the response received with a 10.

"I bought a Playmobil product of Astérix, and a helmet was missing in the box. I complained, and they sent it to me without any problems in ten days.”

GL

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Cecotec gives N a 10 in customer service

N lodged a complaint with Cecotec through EasyFeedback about the warranty of a product that had been claimed several times directly to the company. By sending it through EasyFeedback, he received an immediate response.

"I filed the complaint, and on the same day in the afternoon, the company I had complained to called me."

N

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Skechers gives an excellent response to Begoña

After sending a complaint to Skechers Spain through EasyFeedback to complain about defective shoes, Begoña received a very good response and solution that scores a 10.

"The response obtained was EXCELLENT, FAST and VERY PROFESSIONAL. At all times my position as a client was understood and the "particular situation" of the incident that occurred was taken into account. Congratulate your way of working and that of the store manager. Thank you and greetings."

Begoña

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Sears Mexico scores a 10 for the response given to Juan Carlos

Juan Carlos submitted his complaint to Sears Mexico through EasyFeedback about the poor service received at one of their centers. The response from Sears Mexico has earned a 10.

"I appreciate the phone support; if it weren't for them, I would still be waiting for my refund."

Juan Carlos

About EasyFeedback

For consumers

EasyFeedback is the platform to send suggestions, compliments, questions, complaints and claims to any company in the world in a simple and easy way.

For businesses

EasyFeedback is the private feedback platform where companies can listen
to their customers and build trust
in their business.

If you want more information, please write us at [email protected].

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The EasyFeedback team.