Elsa is satisfied with Nike
Nike Spain, adequately manages the complaint of Elsa, user who has used the free Easyfeedback tool…
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The controversy about public feedback
Online opinions about the quality of a company or a service are an important resource for consumers to keep informed and make the right purchase.
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Zara Home responds satisfactorily to María Eugenia
Our user María Eugenia tells us that he sent a complaint to Zara Home using EasyFeedback’s free complaint/claims sending tool.
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Studies carried out on the feedback
Studies carried out on consumer behaviour in different countries show us the need to improve communication between companies and consumers as a means of increasing the level of satisfaction.
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