We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.
This series of articles tells some of the stories that our users have chosen to share.
Francisco José thanks EasyFeedback and Sanxenxo Town Council for the response and the quick solution given to the complaint made about the state of the road in an area of the municipality after sending his complaint through EasyFeedback.
Ohiana sent Suggestion to Lidl through EasyFeedback to indicate the poor quality of a product and rates the response she received a 9.
Jesús complained to MRW Spain via EasyFeedback about a broken Christmas present. The response from MRW Spain deserved a 10.
After sending to the Getafe City Council through EasyFeedback , to ask for help from the City Council, Julián rates the solution obtained with a 10.
Monserrat sent her complaint to Sam’s Club Mexico through EasyFeedback because she is asking for a refund for a product that is not of the expected quality. The response given by Mango deserved a 10.