We want to show how private feedback between consumers and businesses can lead to constructive, win-win communication.
This series of articles tells some of the stories that our users have chosen to share.
Xavier sent a complaint to La Tagliatella through EasyFeedback about the bad service he received in one of their restaurants. The response from La Tagliatella deserves a 10 for the kindness and attention given to him by the chain manager.
Alejandro filed a complaint with Walmart Mexico through EasyFeedback because the customer service was not correct and he appreciates the response from Walmart Mexico.
Antonio sent his complaint to NH Hoteles through EasyFeedback about the poor service he received at one of their establishments. He had previously sent the same complaint directly to NH Hoteles, but when he sent it through EasyFeedback he received a satisfactory response.