Our user R.J. sent a complaint to Walmart Mexico using our feedback submission tool:
Dear Customer Service Director,
I want to express a complaint related to your offers and promotions.
From the Hot Sale they cannot deliver my merchandise that I pay online with a card, and no one has the delicacy of attending to my case, the numbers are XXXX and XXXX, I have spent calling and nothing.
For this reason, I ask you to provide the service.
Thanking you in advance for the attention you give me and trusting that you will take appropriate measures, you say goodbye cordially.
¿What was Walmart Mexico response when receiving the message sent via EasyFeedback?
Our user, R.J., satisfied with the response they gave her from Walmart Mexico, comments:
Fortunately, almost a month later my case was resolved for some undeliverable orders from the Hot Day.
The EasyFeedback service left me very satisfied.
Thank you for your support.
Once our EASYF Token gets developed, users who send useful and private feedback aiming to improve products, services and processes of companies and institutions worldwidewill be rewarded with EasyFeedback Tokens (EASYF).
This suggestion is a good example of feedback that will be rewarded with EASYF.
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