Portada del post de Clínica Fivasa en EasyFeedback

How Fivasa Clinic has improved the listening to its users by using EasyFeedback

Portada con el logo de Clínica Fivasa

Clínica Fivasa

Since 2003, the Fivasa clinic has aimed to meet the needs of patients, offering a multidisciplinary approach in all its medical specialities through the teamwork of the different professionals that make up the clinic. The clinic has focus its management on the needs of patients.

What needs did Fivasa Clinic have before implementing EasyFeedback PRO?

Enhancing online and offline reputation

Fostering engagement from employees

Building customer loyalty through feedback​

EasyFeedback is a comprehensive improvement management system for both customers and employees. I believe it is a system that improves with time and customer feedback.
Juan Carlos Martinez Selma

Implementation of EasyFeedback in Fivasa Clinic

Web de Clínica Fivasa en EasyFeedback

Clínica Fivasa has placed the Certificate physically in its facilities to give its users the opportunity to send feedback to the clinic’s management team.

Certificado de EasyFeedback en fondo negro para Clínica Fivasa
Pie de página de Clínica Fivasa con el logo de EasyFeedback

In Fivasa Clinic they decided to put the seal of Excellence in Customer Service on the corporate website to make it easier for their customers to send feedback.

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