Bebidas Martínez
Bebidas Martínez is a company with over 40 years' experience in its area of business, specialising in the distribution of top brand beverages for hotel, catering and food establishments in Navarre.
Quality, trust and commitment are three premises that have enabled Bebidas Martínez Cía SL to become a top-notch company in the sector.
What needs did Bebidas Martínez have before implementing EasyFeedback PRO?
Enhancing online and offline reputation
- Materialize that there is a commitment on the side of the company to customer service.
- Locate dissatisfied customers.
- Try to outperform customers' expectations.
- Differentiate myself from competitors.
Fostering engagement from employees
- Convey to my team our commitment in customer service excellence.
Building customer loyalty through feedback
- Open a direct communication channel that allows me to actively listen to my customers.
- Show our customers that we appreciate their opinion so that they feel heard.
- Improve the management of the feedback I receive through easyfeedback.com.
We would definitely recommend it to any company.
Bebidas Martínez company profile on EasyFeedback.com is https://www.easyfeedback.com/Bebidas-Martinez and is the private channel through which Bebidas Martínez customers can send their feedback.
Bebidas Martinez has placed several links to the EasyFeedback web in the header and footer of the website next to their social media contact icons and in the footer by adding an image of their certificate that makes it easy for their customers to send them feedback.
Bebidas Martínez has the EasyFeedback certificate at the bottom of the quotes and invoices that it delivers to its customers and that its sales representatives carry on their devices.
This allows them to show their commitment with their customers in every interaction, and with the QR code, all the feedback they receive from them is through the private feedback channel they have in EasyFeedback. During the implementation, our staff created this exclusive design and worked together with the staff of Bebidas Martínez for the customisation.
Print advertising remains one of the most popular forms of advertising, and brands’ print ads continue to appear primarily in magazines, newspapers or brochures.
Bebidas Martínez personalizes all the advertising it does with the Seal of Excellence in Treatment.
With the QR code, all the feedback they receive from their customers is through the private feedback channel they have in EasyFeedback.
Printed envelopes are in themselves an advertising medium, this tool allows graphic personalisation or the selection of an envelope with a specific design.
Bebidas Martínez has chosen to personalise its envelopes and turn them into a visual support that allows it to show its commitment to Excellence in Treatment.
At Bebidas Martínez they have physically placed the Certificate in their facilities to give their users the opportunity to send feedback to the company’s management team.
