EasyFeedback PRO Subscription

It is a very interesting tool because customers engage with the company in order to help us improve.

EasyFeedback is helping us to meet our customer service excellence objectives.

Virtually any company that wants to efficiently and safely improve customer feedback management can implement this tool, we highly recommend it, the team behind it is very attentive and the experience with the system is even better.

It is like opening a window for our customers so that they can share their suggestions, complaints and, why not, also their compliments, with us. Everything customers consider that might help us or that we must change or innovate. We believe it is very useful both for them.

EasyFeedback is a very interesting tool for listening to customers. If you don't know what your clients think, you will not be able to improve your company's sales strategy. With this tool, you can listen to them privately, without the entire internet being able to see it (Tripadvisor, Booking, etc. where sometimes the comments are so negative that they might destroy your business). With EasyFeedback you will know what your customers think about your service, your establishment, your staff... but always privately, that is the key.

Yes, I would recommend it. To build public and employee confidence in the business, to provide better service to customers and to protect the reputation of the brand.

Plénido Dental has joined the commitment to Excellence in Customer Service in order to improve it and ensure that suggestions, queries, complaints and compliments reach me directly.